I. Becoming Members
Click on the [Member Service Center] > [Member Registration] in the upper right corner and follow the instructions to fill in the information and complete all steps to become a member of CONSUMMATE ARTWORK GALLERY website.
II. Member Shopping
Choose the products of your like > [Add to Cart] > Click [Shopping Cart] on the top right corner > Proceed to checkout > Complete the shopping by following the steps to provide details on delivery method, payment method and receipt information
III. Non-member Shopping (First time)
If you are shopping for the first time on this website and have not yet become a member of CONSUMMATE ARTWORK GALLERY website, you will be prompted with the [Member Registration] screen before checking out. Simply follow the instructions to complete all steps, you will be able to join the membership and make payments.
IV. Members Service
You can check information of your current order and delivery progress of the goods under [Member Service]. You can also review historical order records and track on products that you are keen on. Under the member information function, you can maintain and manage personal accounts, passwords and other information regularly.
V. Payment Method
1. Credit Card: Allows credit cards such as VISA, MASTER, JCB, and UnionPay cards to perform online transactions on this website
2. WeChat Payment: We provide a secure and convenient cross-strait payment platform. By scanning the QR Code and through simple operating steps, you can complete the payment process quickly and securely.
VI. About Shipping
1. Yamato Transport: All counties and cities in Taiwan, parts of Penghu, parts of Jinmen (Dajinmen, Xiaojinmen), Small Ryukyu Island, all areas of Matsu, and Green Island.
2. SF Express: Mainland China, Hong Kong, Macao and other regions.
3. UPS Worldwide Express: Countries or regions other than mainland China
4. Post: All counties and cities in Taiwan, except offshore island. (Cultural Product is applicable except Print Card)
5. 7-11 Pickup: 7-ELEVEN Delivery Store (Cultural Product is applicable except Print Card)
VII. Return and replacement of merchandise
When you receive goods, please confirm the content and quantity of the items as soon as possible. Please feel free to contact us if you have any questions. If the goods are damaged or defective, we will have assigned people to handle the return and exchange for you.